Privacy Policy

You have the right to be protected – also when it comes to the privacy of your data. Rest assured, we handle all personal data in an appropriate manner and only to the extent necessary for our business operations.

Personal data is information from which a person can be identified. We collect personal data from users themselves as well as automatically using the technical features of our website. We also collect non-personal data, which are details about the usage of the website, and from which individual users can’t be identified.

When processing personal data, we always comply with the Personal Data Act, national and international regulations as well as the requirements imposed by the European Union’s General Data Protection Regulation (GDPR). At our request, personal data may also be processed by our trusted partners who support our digital marketing, communications and sales with us.

Summary

On this page, you can find information about how we handle your personal data if you have:

  • Subscribed to our newsletter
  • Asked us to contact you
  • Sent us a job application
  • Signed up for one of our events
  • Contracted services from us or if are a potential customer
  • Visited our website

To make it easy for you to find out how we handle your data, we gathered the key principles of our data privacy policy under each specific target group. Please feel free to move on to the part that applies to you.

If you can’t find the answer to your questions or if there’s anything else you’d like to know about our privacy policy, please reach out to us.

Newsletter Subscribers

You can subscribe to stay in touch with us via our email newsletter by filling in the form on our website.

From subscribers, we only collect and store their email addresses. The email addresses will not be used for any other purposes than sending out the email updates on new content on our website or notifying on upcoming events. The legal basis for this data processing is consent (subscribing to the newsletter) in compliance with the data protection regulation, and our legitimate interest to contact our business customers and potential customers.

We will keep your email address until you cancel the subscription. You can cancel your subscription at any time using the link included in the email messages.

You have the right to access and view a copy of your personal data and also the right to request for any personal information to be corrected, complemented or deleted if the information is incorrect, unnecessary, inadequate or outdated for the purpose it was collected.

Contact Requests

You can send us a contact request by using the form on our website, or by phone or email to one of our employees. From these requests, we save the given first name, surname and email address. We will also save the name of the organization you work for, if you have given it, and any message content you have written. We will use this data to process your contact request and save it in our customer register, so that we can get back to it later on, if needed.

We will keep this data for as long as necessary. We go through our customer register every year and remove any outdated and unnecessary information. Besides handling the contact requests, we will use your contact details also for other customer communications and marketing purposes. These communications may include invitations to our events, various types of expert content as well as communications about our services. We send out marketing communications about once per month and only on topics we think you might find useful and interesting.

In compliance with the data protection regulation, the legal basis for sending out marketing communications and the processing of personal data is our legitimate interest to contact our business customers and potential customers. However, you have the right to forbid the use of your personal data for marketing purposes at any time – let us know if you wish to do so.

You have the right to access and view a copy your personal data and also the right to request for any personal information to be corrected, complemented or deleted if the information is incorrect, unnecessary, inadequate or outdated for the purpose it was collected.

Job Applicants and Freelancers

To seek employment with us, or working as a freelancer in partnership with us, you can simply send us an email. We also use publicly available information to identify potential candidates that we may contact ourselves directly.

From applicants and freelancers, we collect their names, contact details, the message they include in their email or form as well as the application and CV they attach to the message. In compliance with the data protection regulation, the legal basis for collecting and processing personal data is consent (submitting a job application). We only process this data for recruiting purposes, and the data will be processed only by those who are involved in the recruiting process. At our request, personal data can also be processed by our trusted partners who participate in the recruiting process, e.g. companies offering recruiting services.

For direct search candidates, we collect their names, contact details, information related to education and employment history and information about potential professional interests. In compliance with the data protection regulation, the legal basis for collecting and processing personal data is legitimate interest.

We will keep the data for 1.5 years. You have the right to forbid the use of your personal data at any time and the right to access and view a copy of your personal data. You also have the right to request for any personal information to be corrected, complemented or deleted if the information is incorrect, unnecessary, inadequate or outdated for the purpose it was collected.

Event Participants

We collect event registrations by using a form on our website, a campaign website, or via phone or email. We will save your name, email address and phone number in our customer register so that we can send you communications about the event. We will keep this data for as long as necessary. We go through our customer register every year and remove any outdated and unnecessary information.

Besides event communications, we will use your contact details also for other forms of customer communications and marketing purposes. These communications may include invitations to our events and training, various types of expert content, and communications about our services. We send out marketing communications about once per month and only on topics we think you might find useful and interesting.

In compliance with the data protection regulation, the legal basis for sending out such communications and the processing of personal data is our legitimate interest to contact our business customers and potential customers. However, you have the right to forbid the use of your personal data for marketing purposes at any time – just let us know if you wish to do.

You have the right to access and view a copy of your personal data and also the right to request for any personal information to be corrected, complemented or deleted if the information is incorrect, unnecessary, inadequate or outdated for the purpose it was collected.

Customers and Potential Customers

We collect and process the data of our customers and our potential customers so that we can offer better customer service and share relevant information about our services. It is important for us to find the right people in businesses and organisations who are interested in our services. We do active media monitoring and use data obtained or purchased from third parties to expand our customer register. In this case, we require that the third party has ensured the lawfulness of collecting and distributing the personal data.

We process personal data in activities related to managing our customer relationships, such as customer service, sales, contract processing, billing, marketing and communications.

The personal data we process are the contact information of the persons who are involved in the purchasing and production of our professional services. This contact information includes data such as names, positions in their organisation, email addresses and phone numbers. We only keep the data that is necessary for customer service and marketing purposes, and we keep them for as long as necessary. We go through our customer register every year and remove any outdated and unnecessary information.

We contact our customers by phone or email. We send out marketing communications about once per month and only on topics we think our customers might find useful and interesting. These communications may include invitations to our events and training, various types of expert content as well as communications about our services. In compliance with the data protection regulation, the legal basis for sending out communications and the processing of personal data is our legitimate interest to contact our business customers and potential customers. However, you have the right to forbid the use of your personal data for marketing purposes at any time —just let us know if you wish to do so.

You have the right to access and view a copy of your personal data and also the right to request for any personal information to be corrected, complemented or deleted if the information is incorrect, unnecessary, inadequate or outdated for the purpose it was collected.

Digital Communications

We send out our newsletters using reputable, international web services whose service provider is based in the United States. The service provider we use is a member in the EU-approved Privacy Shield programme, which means that they are committed to complying with the EU data privacy policy regarding the processing of personal data.

We do not disclose your email address to third parties.

Online Visitors

On our website, we use third-party analytics tools and measuring systems such as Google Analytics, Hotjar, Leadfeeder and social media tracking tools such as Facebook Pixel and LinkedIn Insights. With their help, we develop the user experience on our website and aim to serve our customers and potential customers better.

Our website uses cookies. Cookies enable us to compile user statistics and analyse data. We anonymise user data and do not disclose it to third parties. You can also opt out of cookies by disabling them on your browser.

Our website uses both session cookies and tracking cookies. Session cookies are stored by the browser on your computer for the duration of the session and deleted once you close your browser. Only the session cookies of new visitors and those returning to the site will be stored.

Cookies are used for collecting the following data:

  • the user’s IP address
  • time
  • pages visited
  • browser type
  • the web address from which the user landed to the DK&A website
  • the server from which the user landed to the DK&A website
  • the domain name from which the user landed to the DK&A website.
  • We also use third-party analytics software which installs a tracking cookie on your computer. Tracking cookies allow us to identify returning users. We never disclose data collected from tracking cookies to third parties.

We collect data on the effectiveness of our email marketing, such as how many of the messages are opened, the time spent reading them and the impressions.

For third-party services, their respective terms of use and data privacy policy will be applied, and we will not be accountable for the data collection and processing practised by these operators.

By regularly deleting your cookies you can change the ID based on which your user profile is formed. However, deleting the cookies will not entirely stop the data collecting.

If you wish to block cookies from being saved on your device, you can do this before entering our website or during your visit by adjusting your settings to reject them (the so-called incognito or private browsing setting).

Protection of Personal Data

We protect data using appropriate technical and organisational measures. We ensure the fault-tolerance of our systems and the restorability of data.

We maintain our registers using appropriately protected services and reputable service providers. These security measures include access management, access control, firewalls and password protection, which restricts access to the stored data only to our employees and service providers that are in contractual relationship with us.

We will report possible security breaches directly to authorities or users in compliance with applicable legislation.

Changes to Privacy and Cookie Policy

We develop our website, systems and customer communications on a regular basis and update this privacy policy so that it reflects the actual data processing situation.

The changes may also be due to changes in legislation concerning data protection. You can find an up-to-date privacy and cookie policy on this page at all times.

Data Controller and Contact Information

The name of the data controller: DK Associates Oy (Business ID: FI27903306).

If you have any questions related to privacy, please get in touch with us by using the following contact information:

DK Associates Oy
Merimiehenkatu 29
FI-00150 Helsinki
Finland
finland@dka.io